Shipping Policy

Orders ship in 1–2 days from Dallas–Fort Worth, Texas. Pre-orders ship once the product becomes available.

Choose “Pick up in store” to collect same-day from any of our 5 DFW stores. Nothing is charged online — you pay at the counter when you collect. Please wait for the store to confirm availability before visiting.

Delivery time depends on your destination and carrier. Tracking is emailed when available.

Everything is packed with care: hair and cosmetics sealed and kept separate, tools and salon equipment boxed for protection.

Reach out and we'll file claims with the carrier on your behalf.